How it works & FAQ

How It Works

Welcome to Lets GG! Our app is designed to help parents and children collaborate on household tasks and earn rewards. Here’s a step-by-step guide on how to get started and make the most out of the app:

1. Setting Up Your Profile

📸 After creating your account, you can set up your profile by adding a profile picture. Navigate to the "Profile" screen, click on your current profile picture or the placeholder, and select a new photo from your device. This helps personalize your experience and makes it easier for your family to identify you in the app.

2. Managing Invitations

✉️ To invite your co-parent or children to join the app, go to the "Invite" section. Enter their email addresses and send the invitations. They will receive an email with instructions to download the app and join your family group. This way, everyone stays connected and can participate in task management and rewards.

3. Assigning Tasks

✅ Parents can assign tasks to their children by navigating to the "Assign Tasks" screen. Select a task category, enter a description, set the number of points the task is worth, and choose the child you want to assign it to. Once assigned, the task will appear in the child's task list.

4. Completing Tasks

📝 Children can view their assigned tasks on the "Home" screen. To start a task, simply click on it and follow the instructions. Once completed, mark the task as done. Parents will be notified to review the task. Children need to upload a picture of their completed task for the parents to review.

5. Approving Tasks

👍 Parents can review completed tasks by navigating to the "Review Tasks" screen. Here, you can approve or reject the task. If approved, the child will earn the points associated with the task. If rejected, communicate with your child to understand what needs to be improved or redone. Note: All pictures of completed tasks will be deleted from the app after the review process.

6. Configuring the Shop

🛍️ Parents can set up a rewards shop where children can spend their earned points. Go to the "Configure Shop" screen, where you can add, edit, or remove rewards. Set the points required for each reward and decide which rewards are visible to your children. This feature allows parents to customize incentives based on their children's interests and goals.

7. Buying Rewards

🎁 Children can visit the shop to see available rewards and purchase them using their points. After selecting a reward, they can show it to their parents to receive the real-life reward. This encourages children to complete tasks and manage their points wisely.

8. Purchase History

🧾 All transactions are logged in the purchase history, which can be accessed from the "Configure Shop" screen. Parents and children can review past purchases to keep track of rewards and points spent.

9. Leveling and Activity Logs

📈 The app features a leveling system where children earn experience points (XP) for completing tasks. Each task category has its own level. You can view your progress and activity log for each category on the "Leveling" screen. This system motivates children to complete more tasks and level up by earning XP.

🎉 Lets GG makes task management fun and rewarding for the whole family. Get started today and watch your family level up together!

Frequently Asked Questions (FAQ)

Q1: How do I reset my password?

To reset your password, go to the login screen and click on the "Forgot Password" link. Follow the instructions to reset your password via email.

Q2: How can I contact customer support?

You can contact customer support by using our contact-us form.

Q3: Where can I find the app's privacy policy?

The app's privacy policy can be found in the "Settings" section under "Privacy Policy". You can also access it through our website at www.timetolevel.com/privacypolicy.

Q4: How do I earn points?

You can earn points by completing tasks assigned to you by your parents. Each completed task will reward you with a certain number of points, which you can use to redeem rewards in the shop.

Q5: How do I invite my co-parent or children to the app?

To invite your co-parent or children, go to the "Invite" section in the app, enter their email addresses, and send the invitations. They will receive an email with instructions on how to join.

Q6: Can I change the rewards in the shop?

Yes, parents can configure the rewards in the shop. Go to the "Configure Shop" section, where you can add, edit, or remove rewards and set the points required for each reward.

Q7: How is my personal information used?

Your personal information is used to improve the app's functionality and user experience. All information entered into the app will be kept confidential and will not be shared with third parties. For more details, please refer to our Privacy Policy.

Q8: What happens if I encounter a bug or issue with the app?

If you encounter any bugs or issues with the app, please report them in our contact us form. We will work to resolve the issue as quickly as possible.

Q9: How do I track my child's progress and levels?

You can track your child's progress and levels in the "Leveling" screen of the app. Each category of tasks has its own level, and you can see the progress and completed tasks for each category.

Q10: How do I view my purchase history?

To view your purchase history, go to the "Configure Shop" screen and click on "View Purchase History". You will see a list of all the purchases made along with their details.

Q11: Can I set different point values for tasks?

Yes, when assigning tasks to your children, you can specify the number of points they will earn upon completion. This allows you to set different point values based on the difficulty or importance of the tasks.

Q12: How do I complete a task as a child?

As a child, you can view your assigned tasks in the "Home" screen. Click on a task to see its details and start it. Once completed, you can mark it as done, and your parents will review and approve it. Make sure to upload a picture of your completed task for review.

Q13: What should I do if my task is not approved?

If your task is not approved, communicate with your parents to understand the reason. You may need to complete the task again or make certain adjustments as per their feedback.

Q14: Are the pictures of completed tasks saved permanently?

No, the pictures of completed tasks are only saved until the task is reviewed. Once the task is approved or rejected, the picture is deleted from the app to ensure privacy and security.